Disabled but not deterred: How I travel when the industry doesn?t want me to

Rob Crossan, a visually impaired traveler, describes his experiences and how they need to be improved

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Rob Crossan

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?What?s the matter, can?t you see or something?? barks the security guard at Heathrow Airport. A small part of me dies with embarrassment.

As a solo, visually impaired traveler, Heathrow is one of the worst places on earth to figure out where I am and more importantly, where I need to be.

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